Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $50 per person 18 and older occupying the apartment. There is also a $200.00 administrative fee. You may pay these online by credit card, a small fee will apply. All application fees are nonrefundable for any reason.
Applications may be found under the “floor plans” tab of our property website, or you can stop in the office for a paper application.
There is a flat fee for pest control, & trash. It is a set rate that is paid monthly with your rent. You are responsible for water, sewer, & electricity.
The security deposit maximum is two (2) full month's rent.
Rent is always due on or before the first of the month. The grace period ends at 11:59 pm on the 5th and a $125 late fee is assessed on the 6th of every month (even Sundays and holidays).
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
Up to 2 pets are allowed for $35 each per month. There is a one-time, nonrefundable $350 pet fee for one pet, or $450 pet fee for two pets. Breed restrictions do apply, so check out the online pet policy, or please contact the office for information. Cats and most dogs are welcome.
Resident Questions
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is $3000. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
Yes, service members can break their lease without penalty in certain circumstances through the Service members Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
All of our apartments are cable/Internet ready. Current provider is Spectrum.
You may use electric grills
For afterhours lock outs, you will need to contact a locksmith.
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Testimonials
The best apartment I have ever lived in. Maintenance is over to fix the problem before you even hang-up the phone. The ladies in the office are super nice. The gym is a nice plus too!
- Google Reviewer
We sold our house and moved to the Village Quarter. This is the first time we have lived in an apartment. We love it here! Everyone in the office is super nice and maintenance will take care of any issues the same day!
- Google Reviewer
I moved in to the Village Quarters two weeks ago and I am very happy with my choice. The units are extremely clean and the area is peaceful and quiet. The best part of this was working with the office staff during the move-in process. they answered every question I had, and were very quick with a response every time I emailed them. After many years of owning my own home, the time spent so far with the village quarters has been As good as I could possibly hope.
- Google Reviewer
love living at Village Quarter. I have a 2 bedroom 1.5 bath. The apartment was pristine except for a couple things. I put a work order in and they were fixed the next morning. Friendly staff. I’m 73 years old and I don’t have to mow lawn, or shovel snow. If an appliance goes out it’s fixed or replaced the next day. This is how to retire.
- Google Reviewer
The Village Quarter is the place to be! It is conveniently located for quick access to all Terre Haute has to offer. The staff members in the leasing office offer exceptional customer service and all maintenance requests are taken care of timely and efficiently. See YOU at The Village Quarter!
- Google Reviewer
My leasing agent was awesome. they walked me through the rental process and made it easy and convenient. My apartment is beautiful, and I have a new place to call home.
- Google Reviewer
I moved in two weeks ago and I have zero regrets. I’m so happy that I am here. The units are very clean and well taken care of, it is very quiet and peaceful here. The process of choosing this place to live and all the steps of moving in was made so easy and stress free by the amazing office staff. They answered every single question I had and ALWAYS responded right away…I felt very comfortable about the whole process thanks to the staff and I would highly recommend this location to anybody look
- Apartments.com Reviewer
Great community in a great area. The office team were incredibly friendly and helpful! They made the application to move-in process a breeze. The 2-bedroom is super spacious and very nice. Highly recommended!
- Apartments.com Reviewer
Very clean, comfortable and spacious! The laundry room is very convenient and clean as well. The staff here are very helpful, and very kind, good at making you feel comfortable and welcome!
- Apartments.com Reviewer
really don’t have anything bad to say about this complex. The maintenance is very attentive, facilities are very clean and the staff is VERY friendly. I signed a lease without seeing my unit first, was pleasantly surprised when I arrived, and only have continued to be pleasantly surprised since. I just signed on for another year because on top of all of this, the price can’t be beat!
- Apartments.com Reviewer