COVID-19 Impact and Information

Effective from November 18 - until further notice

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This notice addresses our continuance and additional measures which the Village Quarter plans to continue and/or implement in order to safely re-open our communities. These actions are intended to provide a safe and healthy environment for our residents, staff, vendors, etc. who visit or live in our community. Our employees will be utilizing necessary PPE in order to minimize any health risks to our residents and themselves during interactions where social distancing guidelines are difficult to adhere to.

Prospective Tenants

For information regarding our apartments, please call or email our office with any questions you may have. Also, please feel free to utilize our website for virtual tours of our apartments as needed. We will be showing apartments during this stage, but by appointment only, so as to maintain social distancing practices in our office. It is required that you must wear a mask when visiting our office or touring apartments during this stage.

Maintenance Requests

We are still continuing to address all emergency maintenance issues the same as we have been. We will be completing all non-emergency maintenance requests in apartments.

If our maintenance staff needs to enter your apartment for a maintenance request, they will wear a mask. If you are present, you may be asked to stay in a separate room in order to maintain social distancing practices.

Amenities

Our clubroom will be closed to residents during this time, with the exception of reservations that are already in place. 

Our exercise room will only be open during business hours so that we have staff on site to sanitize after each use. Due to the size of our exercise room, and in order to maintain social distancing while on equipment, only two people will be able to enter the exercise room at a time. 

The tennis courts, basketball courts, fishing lake and playground area are all open for residents to use. The internet café will remain open for those that need to utilize Wi-Fi for work and school purposes. Please maintain social distancing during the use of these amenities.

Leasing Office

The leasing office is still operating under normal hours; however, we are requesting that matters be handled over the phone or via email whenever possible in order to continue to limit the exposure between individuals. If you have a matter that you feel needs to be handled in person, please contact our leasing office to schedule an appointment with us.

Rent Payments

All rent payments will need to continue to be made over the phone with credit card, or you can call the office to setup automatic deduction payments. All checks can be placed in the drop box at our office.

Sanitizing of Common Areas

We will continue the additional cleaning and sanitizing of commonly touched surfaces around the Village Quarter community (laundromat, common hallways, etc.).

If you have any questions, please feel free to contact us.

- Village Quarter Management Team